Hind Innovations

Privacy Policy

Last Updated: 12 September 2026

At Hind Innovations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit hindinnovations.com, contact us, submit an enquiry, or use our products and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with our website, including:

• Name
• Email address
• Phone number
• Company or organisation name
• Billing or shipping address
• Product or service requirements
• Enquiry or contact form details
• Order and transaction information
• Any other information you voluntarily provide to us

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referral source
• Website interaction data

2. How We Use Your Information

We may use the information collected through our website to:

• Respond to your enquiries
• Provide product information and quotations
• Process and manage orders
• Provide drone products, services, training, maintenance, or other requested services
• Communicate regarding your enquiry, order, or service request
• Provide customer support
• Improve our website, products, and services
• Analyse website traffic and user behaviour
• Send relevant marketing or promotional communications where permitted
• Prevent fraud, misuse, or security threats
• Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes and as permitted under applicable law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance and understand how visitors use our website.

Cookies may be used for:

• Essential website functionality
• Remembering user preferences
• Website analytics
• Measuring website traffic
• Marketing and advertising
• Improving user experience

We may also use third-party analytics or advertising services, such as Google or Meta services, where applicable.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Enquiry and Contact Forms

When you submit a contact form, request a quotation, call us, email us, or otherwise contact Hind Innovations, we may collect the information required to respond to your request.

This information may be used to contact you regarding the specific product, service, or solution you have requested.

5. Orders and Payments

If you purchase a product or service through our website, we may collect information necessary to process your transaction, such as your name, contact details, billing details, shipping details, and order information.

Where payments are processed through a third-party payment service provider, your payment information may be handled directly by that provider according to its own privacy and security policies.

Hind Innovations does not intend to store sensitive payment credentials such as complete card details when these are processed directly by an authorised third-party payment provider.

6. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only where reasonably necessary, including:

• Website hosting and technology providers
• Payment service providers
• Delivery and logistics partners
• Analytics providers
• Marketing and advertising platforms
• Customer support providers
• Professional advisers
• Government, regulatory, or law-enforcement authorities where required by law

Third-party service providers may process information only in connection with the services they provide, subject to applicable contractual and legal requirements.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet-based website, electronic communication, or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Providing products and services
• Maintaining business and transaction records
• Resolving disputes
• Meeting legal, accounting, tax, or regulatory requirements

When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion or erasure of personal information where applicable
• Withdraw previously provided consent
• Raise a grievance regarding the use of your personal information
• Exercise other rights available under applicable data protection laws

Where applicable under Indian data protection law, additional rights may become available in accordance with the Digital Personal Data Protection Act, 2023 and applicable rules as they come into force.

To exercise your rights, please contact us using the details provided below.

10. Marketing Communications

Where you have provided your contact information or consent, we may occasionally send information regarding our products, services, offers, or updates.

You can request to stop receiving promotional communications at any time by contacting us or using an unsubscribe option where available.

Even after opting out of marketing communications, we may still contact you regarding existing enquiries, orders, transactions, or services.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, manufacturers, service providers, or other external websites.

Hind Innovations is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Children's Privacy

Our website and commercial products and services are not specifically directed towards children under the age of 18.

We do not knowingly seek to collect personal information from children without appropriate authorisation or consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that appropriate action can be taken.

13. International Data Processing

Some of the technology, hosting, analytics, communication, or other service providers we use may process information outside India.

Where personal information is processed internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our website
• Our products or services
• Technology
• Business practices
• Legal or regulatory requirements

Any updated version will be published on this page along with a revised Last Updated date.

We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, requests, or grievances regarding this Privacy Policy or the handling of your personal information, please contact:

Hind Innovations

Email: hindinnovations@gmail.com

Phone: +91 9315007143

Address: House No. 69, Tamanna, Khejro Ka Bass South, Behind Shri Shyam Temple, Prithviraj Nagar, Mansarovar, Jaipur, Rajasthan – 302020, India

Website: hindinnovations.com